U of I BIS provides training for Microsoft Office 2003, 2007 and 2010 and ITIL. For more information, please contact Scott Strzelecki at 630/505-0500 ext. 223.
On-Site Microsoft Office Training
Word, Excel, Access, PowerPoint, Outlook, and Basic Computer Skills Increase the efficiency, effectiveness and productivity of your employees by offering On-Site Microsoft Office Training.
- Instructor led training
- Portable Computer Lab
- Flexible hours
- Small group training
- Customized classes
- Most cost effective way to train employees
ITIL Service Management Essentials
Service Management Essentials is intended to introduce students to the essential concepts associated with the IT Infrastructure Library (ITIL) and prepare students to take the (optional) ITIL Foundations Certification Examination. ITIL is a set of books that provides comprehensive and interrelated codes of practice in achieving the efficient support and delivery of high quality, cost effective IT services. The ITIL Foundations Examination tests the candidate for an essential level of understanding of ITIL concepts.