Executive Leadership

Why do some organizations fail while others succeed? Increased competition from foreign markets, price pressure and customer demands are facing every business sector, but some are winners and others are losers. Why is Southwest Airlines thriving while United Airlines is besieged with financial, quality and labor problems? Winning companies win because they have outstanding leaders who nurture and develop other leaders at every level in the organization. The BIS Leadership Development Program is designed to prepare leaders to untap their leadership potential, and develop the skills required to build organizational focus, agility and strength through employee commitment and enthusiastic effort. True winners harness the energy of all employees to seize opportunities for new business and new products, find ways to cut costs, and provide heroic service to current customers.

The learning methodology for the BIS Leadership Development Program is a highly interactive process which includes: instructor-led discussion, personal assessment of skills, group exercises, case studies, operational action plans, videos, and homework assignments which require performance of the new behaviors. There are planned coaching discussions regarding the expectations for the new vision and culture, and an accountability system is implemented. Topics are customized to fit the needs of specific organizational issues. They may include:

  1. Assertiveness
  2. Benchmarking
  3. Building Customer-Focused Teams
  4. Building Trust and Focus in a Challenging Economy
  5. Coaching for Improved Performance
  6. Communication
  7. Dealing with Difficult People
  8. Dealing with Negativity in the Workplace
  9. Exceeding Customer Expectations
  10. Habits of Highly Successful People
  11. Hiring Winners: Results Driven Interviewing Skills
  12. How to Conduct a Successful Team Meeting
  13. Implementation of a New Culture
  14. Influencing Others
  15. Leadership in a Global Economy
  16. Lean-Six Sigma Overview
  17. Managing Supplier Relations
  18. Negotiating Skills
  19. Overview of Continuous Improvement
  20. Performance Management
  21. Planning, Organizing, Delegating, Time Management
  22. Project Management
  23. Reward and Recognition
  24. Sales Strategies
  25. Sexual Harassment
  26. Lean Six Sigma Black Belt
  27. Six Sigma Champion
  28. Six Sigma Green Belt
  29. Strategic Planning
  30. Stress Management
  31. Supply Chain Management
  32. 360 Performance Review
  33. Team Problem-Solving Skills
  34. Team Process Improvement Skills
  35. Telephone Techniques
  36. The Art of Resolving Conflicts
  37. The Legal Aspects of Supervision
  38. Time Management
  39. Train-the-Trainer for the Workplace
  40. Valuing Diversity
  41. Value Stream Mapping
  42. Workplace Harassment

 

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