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Executive Leadership
Why do some organizations fail while others succeed? Increased competition from foreign markets, price pressure and customer demands are facing every business sector, but some are winners and others are losers. Why is Southwest Airlines thriving while United Airlines is besieged with financial, quality and labor problems? Winning companies win because they have outstanding leaders who nurture and develop other leaders at every level in the organization. The BIS Leadership Development Program is designed to prepare leaders to untap their leadership potential, and develop the skills required to build organizational focus, agility and strength through employee commitment and enthusiastic effort. True winners harness the energy of all employees to seize opportunities for new business and new products, find ways to cut costs, and provide heroic service to current customers.
The learning methodology for the BIS Leadership Development Program is a highly interactive process which includes: instructor-led discussion, personal assessment of skills, group exercises, case studies, operational action plans, videos, and homework assignments which require performance of the new behaviors. There are planned coaching discussions regarding the expectations for the new vision and culture, and an accountability system is implemented. Topics are customized to fit the needs of specific organizational issues.
They may include:
- Assertiveness
- Benchmarking
- Building Customer-Focused Teams
- Building Trust and Focus in a Challenging Economy
- Coaching for Improved Performance
- Communication
- Dealing with Difficult People
- Dealing with Negativity in the Workplace
- Exceeding Customer Expectations
- Habits of Highly Successful People
- Hiring Winners: Results Driven Interviewing Skills
- How to Conduct a Successful Team Meeting
- Implementation of a New Culture
- Influencing Others
- Leadership in a Global Economy
- Lean-Six Sigma Overview
- Managing Supplier Relations
- Negotiating Skills
- Overview of Continuous Improvement
- Performance Management
- Planning, Organizing, Delegating, Time Management
- Project Management
- Reward and Recognition
- Sales Strategies
- Sexual Harassment
- Six Sigma Black Belt
- Six Sigma Champion
- Six Sigma Green Belt
- Strategic Planning
- Stress Management
- Supply Chain Management
- 360 Performance Review
- Team Problem-Solving Skills
- Team Process Improvement Skills
- Telephone Techniques
- The Art of Resolving Conflicts
- The Legal Aspects of Supervision
- Time Management
- Train-the-Trainer for the Workplace
- Valuing Diversity
- Value Stream Mapping
- Workplace Harassment
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