BIS offers a full spectrum of programs designed to enhance both the people and practical skills required to be an effective supervisor. It is very common for individuals to be promoted to supervisory positions simply because they are technically "good at their jobs." The personal and people skills, legal knowledge, team-building talent and other organizational competencies are the focus of this training. Each program is tailored to meet specific organizational and individual objectives that are immediately actionable. The training is conducted by dynamic business leaders offering new ideas and ways of thinking, new communication techniques, and hands-on opportunities to practice the new behaviors. Topics are customized to fit the needs of specific organizational issues.
This training includes three components: Team Building, How to Run a Successful Quality Improvement Meeting, and Problem-Solving.
- Conflict resolution
- Key points of communication
- Managing diversity
- Team communication skills
- Stages of team development
- Teamwork effectiveness
How to Run a Successful Quality Improvement Meeting
- Defining a Mission Statement
- Project selection, process questions
- Effective discussion skills
- Developing criteria
- The responsibility matrix
- The eight-step problem-solving cycle
- Seven basic tools of quality
- The fourteen-step process-improvement cycle
- General guidelines for effective teams
Help your supervisors communicate better with your Hispanic workforce! The BIS approach to workplace Spanish is focused on learning specific, practical vocabulary to help supervisors communicate more effectively in the workplace.
This program builds on Workplace Spanish for Supervisors. Success in this course will come to those who have recently successfully completed an introductory class. The prerequisite for this class is basic Spanish knowledge and shop floor use or direct contact with Spanish-speaking people.